PRIVACY POLICY
Classy Scrubs Australia Pty Ltd (ABN: 77 652 711 450) is committed to protecting the trust of customers and any Personal Information (PI) you provide to us. PI is “information or an opinion in any form about an individual whose identity is apparent or can reasonably be ascertained from the information or opinion”. This privacy policy outlines the type of information that is collected by Classy Scrubs and how we use and protect it. The policy tells you what to do if you do not want your PI collected and how you can change information that you have already provided to us. This policy applies only to the business information that we collect and to our website. Classy Scrubs complies with the Privacy Act 1988 (Cth) (“the Act”) and any code approved by the Privacy Commissioner under Section 18DD of the Act. This includes the National Privacy Principles introduced on 21 December 2001.
Your Consent to this Privacy Policy
By using our website, you are consenting to the collection of information by us in accordance with this Privacy Policy. Please note that we reserve our right to amend, remove or vary this policy without notice. You should regularly check to take notice of any changes we may have made to this policy.
This Privacy Policy applies to products and services offered by us, and by using our services you agree and consent to the collection, use and disclosure of your information in connection with providing you, our services.
Collection of PI
The PI we collect about you depends on the dealings you have with us. PI includes information about an individual who is reasonably identifiable. You generally have the option of interacting with us anonymously or using a pseudonym, however in some instances this may prevent us from being able to provide you with products and services, for an example where you place an order for products online.
The PI we collect may include but is not limited to:
- your name, contact details, billing and delivery details
- details, such as gender and date of birth, as supplied by you
- history of your entry into Classy scrubs over time
- history of your previous purchases from Classy scrubs
- other information supplied by you – including, but not limited to photos or videos, in response to direct questions asked or when you rate and review our product, or when you engage with us through any social media channels
- Payment and transaction information including type, bank and credit card details etc
- Your location details through your smart phone or device
- Transaction, product, services and activity details of purchases, preferences and interactions
When you provide us with PI, you are authorising us to use that information in accordance with the terms of this privacy policy, which includes your rights to limit our use of the PI.
Product and Service Information
If you have purchased products from Classy Scrubs, we may retain your Personal Data for a longer period whenever you have given consent to such processing, as long as consent is not withdrawn. Furthermore, we may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.We may hold your contact details as well as details of the products that we provide to you. Those details are primarily used to send you information about relevant products, latest developments, and forthcoming events.
Information for Marketing
If we have collected your details from an enquiry you have made, we will hold your contact details and details of information that we send to you. The PI we hold is used to communicate with you on the topics you have indicated an interest in or that we believe that you may be interested in.
However, we want to communicate with you only if you want to hear from us. If you prefer not to receive promotional information from us, please let us know by unsubscribing. If you receive promotion material and do not wish to receive it, you can also contact us via email to request to be removed from promotional communications.
Links to External websites
Classy Scrubs is not resposible for its advertisers, outgoing links or any other part of its website that is not under direct or total control of Classy Scrubs. We advise that you read the privacy policies of external websites before submitting PI.
Your Information and Third Parties
Your PI and the information which Classy Scrubs gather is used by us for the sole purpose for which it was collected. We do not provide PI to other companies except where they are subcontractors or suppliers directly involved in the delivery or sale of a product.
Occasionally, we may collect PI from you to conduct promotions or competitions and such promotions or competitions may be conducted jointly with third parties who might have access to your PI. In such circumstances, the terms and conditions of such promotions or competitions (jointly held or otherwise) will clearly state the intentions of the recipient(s) of your PI. Otherwise, we do not provide your PI to third parties to use for their own marketing purposes.
However, please note that we will release your PI if required to do so by law or by search warrant, subpoena or court order.
Security of Information
We take reasonable precautions to keep your PI secure. Access to your PI is permitted among other employees only on a need-to-know basis. If the PI that we have about you is no longer needed for the purposes stated in this privacy policy, we will take reasonable steps to destroy or permanently remove your PI.
While we endeavour to protect the PI of users of our website, we cannot guarantee the security of information you disclose online. You disclose that information at your own risk. You should be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. You can also help protect your PI by keeping your account details confidential, access is limited and we encourage you to use a unique and strong password, limit access to your computer and log out after use. If you become aware of unauthorised access, please let us know as soon as practicable.
Accuracy of Information
Classy Scrubs takes all reasonable steps to make sure that the PI that we collect, use, or disclose is accurate, complete and up to date. We may from time to time contact you to check that our information is accurate and up to date.
Access to Your PI
Classy Scrubs will provide you with reasonable access to the PI that we hold about you, except where doing so would contravene the National Privacy Principles. If providing this information would impose unreasonable costs on our business, then we will advise you of the reasons for this and that a reasonable charge will be imposed to obtain the information for you. If you can establish that the information about you is not accurate, complete, and up to date, we will take reasonable steps to correct this information.
Marketing, advertising, and customer insights
From time to time, we may also use and disclose the PI we collect about you (including directly from you, and also from third parties such as our Related Companies) to contact you or send you direct marketing and personalised communications, to personalise the appearance of our website and apps to you, to invite you to complete a product review, to send you targeted and personalised news, offers and promotions of our products and services and provide targeted advertising content to you (including through third party websites, apps and social media platforms such as Facebook).
Complaint Handling Procedure
If you have a complaint about breaches of this privacy policy, please contact Classy Scrubs on the details provided below. We will investigate your complaint with reference to Part 5 of the Act. If you are not satisfied with the way that we respond to your complaint, your next step is to refer your complaint to the Office of The Federal Privacy Commissioner. It will then be dealt with as determined by the Privacy Commissioner.
Changes in Our Policy
Classy Scrubs reserves the right to change this privacy policy at its discretion. If we decide to change our privacy policy we will post those changes on our website. We encourage you to visit the website frequently to stay informed and up to date.
Questions and Contact Information
If you would like to: access, correct, amend or delete any PI we have about you, register a complaint, or simply want more information contact us at info@classyscrubswear.com or by mail at:
CLASSY SCRUBS AUSTRALIA
12 Cromarty Cr
Kalkallo, VIC, 3064.